Lochristi, Belgium · Registered 1097073562
Privacy Policy
This policy explains how Northern Peaks Engineering Solutions handles personal data collected through this website. The site operator is Northern Peaks Engineering Solutions, Raveschoot 22, 9080 Lochristi, Belgium, registered under number 1097073562.
Data we collect
Technical information
Data we collect
When you submit the project enquiry form, we collect the information you provide: your name, contact details and the description of your project. Nothing more is required to send an enquiry, and fields you leave empty are simply not held.
If you contact us by email or phone, we hold the correspondence that results. That includes the message itself and our replies, so that a later conversation can pick up where the last one stopped.
The site may also collect standard technical information generated by web servers, such as the pages requested and the time of the request. This is used to keep the site working and to understand general usage patterns. It is aggregated where possible and is not combined with enquiry data to identify you.
Why we collect it
Each category of data has one job. Nothing is collected on this site for a purpose outside the list below.
Legal basis
Belgian and EU data protection law requires a reason for every processing activity. These are the reasons that apply to this website.
Your request for information or a proposal
Enquiry data submitted through the form is processed because you asked us to respond.
Performance of a contract, or steps before one
Where correspondence continues into a project, processing is necessary to carry it out or to prepare it at your request.
Our legitimate interest in a working website
Site security and operation records rest on keeping the site available and functional. You may object to this basis.
Retention
Enquiry data is kept for as long as needed to respond and to maintain a record of the enquiry. If a project follows, related records are kept for the duration of the project and for the period required by Belgian accounting and contractual obligations.
Technical server logs are kept for a limited period and then deleted or aggregated. No retention period here is indefinite: once the reason for holding a record has passed, the record goes.
Sharing
We do not sell personal data. Information may be shared with service providers who support the website or our email systems, where that is necessary for them to perform their function. Those providers process data on our instructions.
Where a project requires coordination with contractors or specialists, relevant technical information may be shared as part of the project. Personal contact details are shared only where necessary — for example, to let two people working on the same installation reach each other.
If you want to know which providers are involved in a specific enquiry, ask us and we will tell you.
Your rights
Under Belgian and EU data protection law you have the rights below. Requests can be sent to [email protected]. We may ask for information to confirm your identity before acting on a request.
Cookies
This site uses cookies and similar technologies as described in the cookie policy. That policy explains which categories are used and how to control them in your browser.
Read the cookie policySecurity
We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss or alteration. No method of transmission over the internet is entirely secure, and we cannot guarantee the security of information sent to us.
Changes to this policy
This policy may be updated to reflect changes in the way the site operates or in applicable law. The current version is always available on this page, and the date on this page is the version that applies.
If a change affects how enquiry data is used, the wording on this page changes with it — there is no separate archive of older versions, because the site only ever applies the version you can read here.
Site operator
Northern Peaks Engineering Solutions
Engineering and technical solutions provider, based in Lochristi, Belgium.
- Address
- Raveschoot 22, 9080 Lochristi, Belgium
- Registration number
- 1097073562
- Directors
- Northern Peaks Innovations BV
Northern Peaks Systems BV - [email protected]
- Phone
- +32 756643987
- Working hours
- Monday to Friday, 09:00–18:00
Common privacy questions
Short answers to the questions we are asked most often about data sent through this site.
Do I have to give my details to read this site?
No. Nothing on this site asks for personal data until you choose to send an enquiry. Browsing pages, reading the services and industry sections, and looking at contact details all work without submitting anything.
What happens to an enquiry after I send it?
It reaches us by email and is read by the people who handle enquiries. If the conversation continues, the details you sent are used to prepare a proposal or an answer. If it stops there, the enquiry is kept only as a record of what was asked.
Do you use my details for advertising?
No. Technical information collected by the server is used for site operation, security and basic performance monitoring. It is not used to build advertising profiles and is not sold.
Can I ask you to delete what you hold?
You can, in certain circumstances. Send the request to [email protected] and say what you would like removed. Some records tied to an active or completed project have to be kept for Belgian accounting and contractual reasons, and we will tell you if that applies.
Who can I contact with a privacy question?
Email [email protected] or call +32 756643987 during working hours, Monday to Friday, 09:00–18:00. Written questions about this policy are answered by the same address that handles project enquiries.